Shipping policy
Welcome to smartslove.in
Thank you for shopping with Smartslove. We aim to deliver your orders quickly and safely across India.
Order Processing
- Orders are usually processed within 1–3 business days
- Orders are not processed on Sundays or public holidays
- Once your order is shipped, you will receive tracking details via SMS or email
Shipping Time
Estimated delivery time:
- Metro cities: 3–7 business days
- Other locations: 5–10 business days
Delivery times may vary depending on your location and courier availability.
Shipping Charges
We currently offer:
✅ Free Shipping Across India
No hidden charges will be applied during checkout unless specifically mentioned.
Cash on Delivery (COD)
Cash on Delivery is available for eligible locations across India.
Our team may contact customers for order confirmation before dispatching COD orders.
Delayed or Lost Orders
While we try our best to ensure timely delivery, delays may occur due to:
- Weather conditions
- Courier issues
- High order volume
- Remote delivery locations
If your order is significantly delayed or lost, please contact us for assistance.
Incorrect Address
Customers are responsible for providing correct shipping details.
We are not responsible for failed deliveries caused by incorrect or incomplete addresses.
Damaged Packages
If you receive a damaged package:
- Take clear photos/videos immediately
- Contact us within 24 hours of delivery
We will assist you with replacement or refund support.
Contact Us
For shipping-related questions, contact us at:
Email: nitishbhujbal67@gmail.com
Website: smartslove.in